Abuse reporting
If you believe the Service is being used maliciously (e.g. scanning, credential stuffing, or policy abuse), contact abuse@FortiSense.io with details and timestamps.
False positives / appeals
If an alert is a false positive, you can mark it safe in the UI. If you need a review, email support@FortiSense.io with:
- Alert ID
- Process name and path
- SHA-256 hash (if shown)
- Why you believe it is safe
What we do
We’ll review the evidence, advise on next steps, and if appropriate adjust detection logic or guidance.