Cancellations
You can cancel your subscription at any time in the billing settings. Cancellation takes effect at the end of your current billing period unless required otherwise by consumer law.
Refunds
Refund eligibility depends on your plan and circumstances:
- Monthly plans: generally non-refundable after the billing period starts, except where required by law.
- Annual plans: may be eligible for pro-rata refunds within 30 days at our discretion.
How to request
Contact billing@FortiSense.io with your account email and the reason for your request.